Thriving communities rely upon the skills, passion and dedication of people within them. Yet, we know how hard it can be to get everyone to pull together. That’s why we provide a range of plaform support services to help you build an active community network.
Platform set up
We can help you set up and customise your platform. Set up services may include content and homepage video creation, tailoring platform email notifications, theme development, migrating users across from an existing platform or database or setting up a bespoke domain (web address).
Design and communications support
We can help you to develop a communications plan and supporting materials to target key audiences; supporting you through various communications channels such as brand and campaign development, social media, SEO, blogging and direct liaison with community partners.
We can help you to develop innovative partner collaborations; for example, engaging businesses around their Employer Sponsored Volunteering schemes, setting up Collective Impact initiatives, exploring revenue models and building support from policy professionals in government.
Our support team can help users of the platform to set up crowdsourcing projects; add volunteering opportunities, facilitate group discussions, and add offers, requests and rewards to the Community Exchange.
We can moderate your platform; approving crowdsourcing projects, providing advice to project creators, moderating users and content, sending notifications, checking reported content and approving users for the Community Exchange.
We can help to identify the right people, funds and resources to support your platform; for example, training employees or citizens to manage, moderate and market your platform, tendering for paid projects, obtaining pro bono support and advocacy.
We can provide regular platform reports including progress reviews, user statistics, site performance, community intelligence and progress on developments. We can discuss the broader social value objectives for your community and explore how your platform can help.
Get in touch
Interested in the platform?
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