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Platform Update 2 March 2026

Intelligent AI powered search

By Phil Merrifield

We’ve launched a new AI-powered search experience following months of user testing with Connect Torfaen and Living Well Warrington. Semantic search understands everyday language and intent, helping people find relevant activities, groups and support even when they’re not sure what to search for.

After months of user testing with Connect Torfaen and Living Well Warrington - and extensive fine tuning our end - we’re delighted to launch a new AI-powered search experience designed to help people find activities, groups and support more quickly and easily.

By using intelligent semantic search, the platform understands everyday language and intent, not just keywords, so users can discover relevant opportunities even when they’re not quite sure what to search for.

The result is a more intuitive, human-centred experience that reduces friction, builds confidence and makes it easier for people to take the next step. Client feedback so far has been pretty phenomenal.